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UNISA Finance Contact Details



UNISA Finance Contact Details

UNISA Finance Contact Details. Are you a student or prospective student at the University of South Africa (UNISA) looking for assistance with financial matters? Knowing the right contact details for finance-related queries can save you time and ensure that your issues are resolved promptly. In this guide, we provide you with the essential contact details and information on how to get your financial queries addressed efficiently.

Why Contact UNISA Finance Department?

The Finance Department at UNISA handles a variety of queries, including but not limited to:

  • Account payment allocations
  • NSFAS (National Student Financial Aid Scheme) inquiries
  • Refunds
  • Other finance-related matters

By reaching out to the correct department, you can get accurate and timely assistance, ensuring that your financial issues do not affect your studies.

UNISA Finance Contact Details

  1. Account Payment Allocations, NSFAS, and Refunds: For queries related to account payment allocations, NSFAS, or refunds, you can contact UNISA finance team via email:
  2. Department of Finance, Risk Management, and Banking: If your query does not fall into the above categories but is still related to the Department of Finance, Risk Management, and Banking, you can reach out to them at:

Tips for Efficient Communication

To ensure your query is handled efficiently, follow these tips when contacting UNISA Finance Department:

  1. Be Specific: Clearly state the nature of your query in the subject line of your email. This helps the finance team quickly identify and address your issue.
  2. Include Relevant Details: Provide your student number, full name, and any other relevant details in your email. This information is crucial for the finance team to locate your records and provide accurate assistance.
  3. Attach Supporting Documents: If your query involves specific transactions or issues, attach any supporting documents, such as payment receipts or NSFAS correspondence. This will help the finance team understand your situation better and expedite the resolution process.
  4. Follow Up: If you do not receive a response within a reasonable timeframe, follow up with another email. Ensure you reference your previous email and the date it was sent to facilitate quicker identification of your query.


Having the correct contact details for UNISA Finance Department can make managing your financial queries much easier. Whether you have questions about payment allocations, NSFAS, refunds, or other finance-related matters, the provided contact information will help you get the assistance you need promptly. Always remember to include all necessary details in your communication to facilitate a quicker resolution of your issues.

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