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UNISA Enquiries Contact Details



UNISA Enquiries Contact Details

UNISA Enquiries Contact Details. When it comes to education, accessibility to information is key. Prospective students, current learners, and alumni often seek guidance, assistance, and clarification on various matters related to their academic journey. For those associated with the University of South Africa (UNISA), knowing the right channels for enquiries is crucial. This article aims to provide comprehensive information on how to contact UNISA for enquiries, ensuring a smooth communication process for all stakeholders.

Why Contact UNISA?

Before delving into the contact details, let’s briefly discuss why individuals may need to get in touch with UNISA. From admission queries, course information, academic support, to administrative concerns, there are numerous reasons one might seek assistance from the university.

UNISA Enquiries Contact Details

1. E-mail Enquiries

UNISA offers an efficient e-mail system for handling enquiries. Prospective students, current learners, and alumni can direct their questions, clarifications, and requests via email to [email protected]. This method provides a convenient way to communicate with the university at any time, from anywhere around the globe.

2. Telephone Assistance

For those preferring a more direct approach, UNISA provides a dedicated telephone line for enquiries. By dialing 0800 00 1870, individuals can speak directly with university representatives to address their concerns. This option ensures prompt responses and personalized assistance, fostering a supportive environment for all stakeholders.

Tips for Effective Enquiries

To make the most out of your enquiries with UNISA, here are some helpful tips:

  • Be specific: Clearly articulate your question or concern to facilitate a quicker and more accurate response.
  • Provide relevant information: Include any necessary details such as your student ID, course code, or application number to expedite the process.
  • Be polite and patient: Remember that UNISA representatives are there to assist you and appreciate courteous communication.
  • Follow up if necessary: If you haven’t received a response within a reasonable timeframe, don’t hesitate to follow up politely for further assistance.


Having access to reliable contact details is essential for effective communication with UNISA. Whether it’s through email or telephone, knowing how to reach out for enquiries ensures that individuals receive the assistance they need promptly and efficiently. By following the provided contact information and tips, stakeholders can navigate their academic journey with confidence, knowing that support is just a message or call away.

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