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How To Contact UNISA Financial Department



How To Contact UNISA Financial Department

How To Contact UNISA Financial Department. At the University of South Africa (UNISA), access to contact information is crucial for students and staff alike. This article aims to provide a detailed guide on how to contact the UNISA financial department effortlessly and manage your financial affairs with ease.

How To Contact UNISA Financial Department

The Financial Department at UNISA plays a pivotal role in managing student finances, including loans, scholarships, and financial aid programs. For inquiries or assistance regarding financial matters, students can reach out to the department via email at [email protected] or by phone at 012 429 2441 or 012 4299. These communication channels ensure accessibility and convenience for students, regardless of their location or mode of study. Email communication is particularly recommended for distance learning students due to its convenience and efficiency.

Checking Financial Details

It’s essential for students to regularly monitor their financial details for various reasons such as scholarship administration, fee payments, and reimbursements. To check financial details on UNISA, follow these steps:

  1. Log in to your myUnisa account.
  2. Select the “myAdmin” tab from the menu.
  3. Navigate to the financial details section.
  4. Review your financial summary, and save or print a copy for future reference.

Identifying Owed Money

UNISA ensures transparency in financial transactions and promptly informs students if they are owed money. Reasons for owed funds may include overpayment or delayed disbursement of funds. Students can determine if UNISA owes them money by:

  1. Checking their UNISA email for notifications.
  2. Logging into their myUnisa account to view financial details.
  3. Contacting the financial department directly for clarification and assistance.

Financial Suspension at UNISA

Financial suspension at UNISA occurs when a student’s exam results are withheld due to outstanding financial obligations. This situation can jeopardize academic progress and prevent students from accessing supplementary exams. If facing financial suspension, students should promptly address outstanding fees to avoid academic consequences.

UNISA Toll-Free Number

For added convenience, UNISA provides a toll-free number (0800001870) for students to contact their dedicated support team without incurring any charges. This toll-free service enhances accessibility and ensures that students can seek assistance without financial constraints.


Effective communication is essential for navigating financial matters at UNISA. By utilizing the provided contact channels, regularly monitoring financial details, and promptly addressing any outstanding issues, students can ensure a smooth academic journey. UNISA commitment to accessibility and support further enhances the overall student

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